Evolved Call Center

The Evolved Call Center is a contact center solution with features that include quality management, IVR customer surveys, and CRM integrations. The Evolved Call Center enables managers and agents to be both efficient and effective.

Description

Product Features:
  • ACD/Routing.
  • Agent and supervisor tools.
  • Reporting and business intelligence.
  • Recording and monitoring.
Product Purpose: NA
Product Attributes: Free Trial: NA Tech Expert: Credit Card Required: NA Avg Installation Time: Immediate Training: No Training Offered Free Version:

Additional information