CRMnext

The CRMNEXT global cloud CRM solution is a comprehensive bundle that includes Sales Management, Service Management, Social, Multimedia and Customer Service.

Description

Product Features:
  • Real-time pipeline visibility.
  • Focus on quality leads Increased forecast accuracy.
  • No missed leads/opportunities.
  • Centralized customer information.
  • Increased collaboration within teams.
  • Sales coaching.
  • Shorter/optimized sales-cycle.
  • Drive customer satisfaction with system guided servicing.
  • Prioritize critical issues and solve them faster.
  • Increase first time resolution rates.
  • Reduce turn-around-times.
  • Identify cross selling revenue opportunities.
  • Provide consistent customer experience across all touch-points.
  • Customer Self-service Portal.
  • Enhance customer experience by empowering them.
  • Make critical information available to them any time and any device.
  • Provide customized offers and capture leads to boost sales.
  • Capture service requests and provide ready updates reducing queries to call centers.
Product Purpose: NA
Product Attributes: Free Trial: Tech Expert: Credit Card Required: NA Avg Installation Time: Immediate Training: No Training Offered Free Version:

Additional information