Description
Product Features:- Real-time pipeline visibility.
- Focus on quality leads Increased forecast accuracy.
- No missed leads/opportunities.
- Centralized customer information.
- Increased collaboration within teams.
- Sales coaching.
- Shorter/optimized sales-cycle.
- Drive customer satisfaction with system guided servicing.
- Prioritize critical issues and solve them faster.
- Increase first time resolution rates.
- Reduce turn-around-times.
- Identify cross selling revenue opportunities.
- Provide consistent customer experience across all touch-points.
- Customer Self-service Portal.
- Enhance customer experience by empowering them.
- Make critical information available to them any time and any device.
- Provide customized offers and capture leads to boost sales.
- Capture service requests and provide ready updates reducing queries to call centers.