Description
Product Features:
- Allows brand experts to assist in-store associates with product knowledge for customers.
- Analyzes conversations in channels between brands and shoppers.
- Powers conversations between trusted brand partners and customers by placing brand experts directly on the retail channels.
- Powers interaction at multiple touchpoints, so brand experts can answer questions for online, in-store, and on-the-go customers.
- Powers real-time conversations with customers across multiple channels and deliver personalized, relevant product information when customers need it most.
- Tracks key performance indicators to monitor conversation activity and brand engagement.
Product Purpose:
ChatID is a customer service tool, designed to help brands deliver expert content at the customer’s discretion, building trust and loyalty, translating into improved conversion and acquisition.
Product Attributes:
Free Trial:
Tech Expert:
Credit Card Required:
NA
Avg Installation Time:
Immediate
Training:
No Training Offered
Free Version:
