Certona Experience Manager

Personalizing web, email, mobile, contact center and in-store, the Certona Experience Manager supports omnichannel businesses worldwide, delivering high performing personalization to boost brand loyalty and customer engagement.

Description

Product Features:
  • Augments behavioral profiles with every interaction.
  • Ingests all customer data to identify the who, what and where of each customer, including attributes, demographics, social graph, browsing and purchase history, geolocation, current session site context and more.
  • Personalizes web, email, mobile, contact center and in-store shopper experiences.
  • Powered by a blend of continuous profiling and real-time targeting.
  • Supports omnichannel businesses worldwide.
Product Purpose: Certona Experience Manager powers intelligent insights that enable shopper predictions, providing individualized experiences, better customer engagement and increased sales as customers engage with brands across multiple channels.
Product Attributes: Free Trial: Tech Expert: Credit Card Required: NA Avg Installation Time: Immediate Training: No Training Offered Free Version:

Additional information