Bright Pattern

Bright Pattern is a cloud-based contact center solution that enables rich customer experiences across popular channels including phone, email, chat, video, social networks, SMS, messaging, and mobile applications.

Description

Product Features:
  • Routing, Reporting, Recording, Quality Management, Coaching, and Surveys.
  • Built-in Knowledge Base, Calendaring, and Reminders.
  • Inbound, Outbound, and IVR for voice and video.
  • Support for all digital channels including Email, Chat, Social, Mobile In-App, and Messaging.
Product Purpose: NA
Product Attributes: Free Trial: Tech Expert: Credit Card Required: NA Avg Installation Time: Immediate Training: No Training Offered Free Version:

Additional information