Bluenose Customer Success Platform

Bluenose is a feature-rich customer success platform that helps SaaS businesses manage their customers, develop insights on customer relationships, and keep business processes organized and standardized. Its features include an Early Warning System to identify users at risk for churning, a 360-degree View of customer data, and Salesforce Integration for customer success teams.

Description

Product Features:
  • Discover customers in jeopardy of churning with intelligent alerts driven by a continuous and complete assessment of customer data.
  • Integrate usage data with marketing automation tools to increase adoption, build your base of advocates, and ultimately improve your overall customer experience.
  • Integrated with Salesforce.
  • Operationalize and scale key Customer Success functions such as onboarding and renewals by integrating built-in best practices.
  • Provide organizational visibility and actionable business insights for both managers and individual contributors.
  • Tap into usage data along with CRM, service desk, marketing, and financial systems to form a complete view of your customers.
Product Purpose: Bluenose is a customer success platform that empowers SaaS businesses to proactively manage customers through complete visibility, a robust early warning system, intelligent marketing campaigns, and built-in playbooks.
Product Attributes: Free Trial: Tech Expert: Credit Card Required: NA Avg Installation Time: Immediate Training: No Training Offered Free Version:

Additional information