Wayfinding

ACF developed Wayfinding as a solution to an often overlooked aspect of Customer Xperience Management. Customers become frustrated wandering in search of their target destination. Wayfinding is an interactive tool for helping customers navigate a retail space, or other facility such as resorts, hospitals, colleges or large enterprises with multiple buildings and departments. This software, combined with any number of non-proprietary hardware options, provides clear direction and simple navigation. .

Website: http://acftechnologies.com/surveyfeedback/

Description

Product Features:
  • Kiosks that offer interactive information, maps and directions.
  • Digital TV screens that display easy-to-view directions and location information.
  • Directional information made available at the touch of a fingertip via smartphone.
  • Interactive signage.
  • Directions printed or sent to a mobile device.
  • Works with non- proprietary hardware.
  • Emergency exit alerts.
Product Purpose: Armed with valuable data collected by SENSE Survey, organizations of all kinds are able to evaluate performance, follow up with customers and make improvements as necessary.
Product Attributes: Free Trial: Tech Expert: Credit Card Required: NA Avg Installation Time: Not Defined Training: No Training Offered Free Version:

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